Testimonials

We connect with our learners to optimise success, as you can read below…

Date: August 2025
Course: L6 Career Development Professional

Excellent programme and I would recommend this to colleagues. My mentor was a wonderful support throughout the process.
Kiren Gill
Date: August 2025
Course: L3 Team Leader / Supervisor

Great course that helped my understanding of leadership and developed my skills into the leader I aspire to be.
Jade Bassett
Date: July 2025
Course: L6 Career Development Professional

Completing the CDP Level 6 has undoubtedly strengthened my professional practice. Throughout the course, I’ve become a more reflective and confident practitioner and I’ve thoroughly enjoyed engaging with other learners working in a diverse range of settings. Developing my understanding of career theory, alongside building my skills practically, has been particularly beneficial. Thank you, AC Training.
Rachel Haddy
Date: July 2025
Course: L5 Coaching Professional

Highly recommend this course for developing Coaching Practice.
Stephanie Campos
Date: July 2025
Course: L3 Team Leader / Supervisor

I am so glad I undertook the apprenticeship as it has taught me a huge amount; the content was great and very relevant to my role. It has been a joy to be tutored by Paula, she was such a positive force and knew when and how to apply the right kind of pressure to ensure I got the most out of the apprenticeship (any myself!), while being beyond understanding with extenuating circumstances I faced. She offered complete support, and without a doubt contributed to my success.
Sophie Bishop
Date: June 2025
Course: L5 Operations / Departmental Manager

Excellent opportunity - lots of work, which, in the moment, doesn't always feel purposeful. But it all comes together in the end! And Diane is the BEST.
Fionna Martin
Date: May 2025
Course: L5 Operations / Departmental Manager

I have completed my apprenticeship journey and extremely proud to be coming away with a distinction. It has been a valuable undertaking; a worthwhile programme encompassing core aspects of healthcare and organisational strategy, that have honed my knowledge and skills and has set the foundation for rich continuous development, and growth grounded by organisational ethics and values.

A huge shout out to my skills coach Martina, she is great coach, and I probably wouldn't have received the distinction without her patience and dedicated support!
Melissa Kamara
Date: Apr 2025
Course: L5 Operations / Departmental Manager

Excellent course.
Deepa Chandran
Date: Apr 2025
Course: L5 Operations / Departmental Manager

I would certainly recommend this course to others for its thorough delivery by an excellent team of coaches. It is no doubt a lot of work with a full-time busy job, but the sense of achievement and knowledge/skills gained is well worth the journey. Thank you all!
Rhana Hassan Zakri
Date: Mar 2025
Course: L5 Operations / Departmental Manager

This is an excellent course and has certainly shaped the way I’d lead a team going forwards.
Hemavathy Palanyiaua
Date: Mar 2025
Course: L5 Operations / Departmental Manager

I would recommend an apprenticeship such as this to those who want to boost their knowledge and skills in this area of management. You get what you put into it and if you are prepared to work hard and link each module to your practice at work you will see the relevance of each one.
Lindsey Morton
Date: Mar 2025
Course: L5 Operations / Departmental Manager

Well worth doing for anyone working in the NHS in a leadership position.
Ella Aidoo
Date: Feb 2025
Course: L5 Operations / Departmental Manager

I have completed two apprenticeships with you now, the first one being LEAP level 3 and the most recent once LEAP level 5. The professionalism is outstanding. I would like to make a huge shout out to Philip he is always available and willing to support. He is very organised so you know where you should be at in the course which helped to reduce the pressure and stress that doing an apprenticeship alongside full time working comes with. Philip's understand of the apprenticeship and course definitely helped me achieve the results. I wanted you to know that he is real asset to your business, thank you for all your support!
Emily Morrow
Date: Jan 2025
Course: L5 Operations / Departmental Manager

So greatful for my skills coach Diane for being so supportive and guiding me through. Always a pleasure to work with.
Nabil Melhem
Date: Jan 2025
Course: L5 Operations / Departmental Manager

This has been a fantastic course and provided me with an excellent platform to build on when working towards my dream role. The confidence it has given me is huge - thank you.
Ella Delargy
Date: Jan 2025
Course: L5 Operations / Departmental Manager

A very worthwhile course that has helped me learn so much about myself and how to navigate numerous situations in my current leadership role.I would definitely recommend this course for managers in the NHS.
Reena Patel
Date: Oct 2024
Course: Team Leader / Supervisor Level 3

This course was really useful and has helped build a foundation for developing my skills as a leader.
Freya Harding
Date: Oct 2024
Course: Team Leader / Supervisor Level 3

Massive thank you to all of you! You did a great job and can not wait until I enroll my next course with you!
Miglena Lazarova
Date: Sep 2024
Course: LEAP Level 5

Great course with good support and feedback from my coach and easy accessible new information, making learning easy, enjoyable and adapted for the individual learner's need's
Jade Sloan
Date: Sep 2024
Course: LEAP Level 5

My day to day managerial skills have improved ten fold for the work I have done and the training pamphlets, information and research i have completed in order to complete the assignments. I believe in the end this course will be invaluable to me and I would advise others to undertake it.
Jane Holliday
Date: Sep 2024
Course: Team Leader/Supervisor Level 3

I felt very supported throughout, it was very clear what I needed to do to achieve distinction which was my goal. My trainer was very supportive and always very quick at replying. I really enjoyed the course and learned a great deal. Thank you.
Valeria Rucco
Date: Sep 2024
Course: Career Development Professional

Whilst on this course I have found Ian and Rosheen to be extremely supportive and positive throughout. It is clear they want the best for you and to for you to achieve everything throughout. They take time and care when explaining items to you. Thank you for helping me understand the units. Would definitely recommend Always Consult (NB. Now AC Training).
Olivia Bradburn
Date: Sep 2024
Course: Coaching Professional

Hillary is a wonderful Skills coach, i feel very supported.
Lydia Hemus
Date: Sep 2024
Course: Future Leaders Programme

My coach Martina has been absolutely amazing and really helped support my learning and ability to continue to complete the course! Without her I would have really struggled.
Kiren Gill
Date: Sep 2024
Course: Career Development Professional

I'm thoroughly enjoying the Careers Development Professional Level 6 and can already see how undertaking the qualification is making a positive impact on my work.
Rachel Haddy
Date: Aug 2024
Course: Operations/Departmental Manager

I came into this course not really knowing how much I didnt know and what I needed to know. I have found this the most structured, safe and inspiring leadership and management course that really teaches things I can apply right away. The team are great and understand the NHS pressures which helps.
Vishakha Tripathi
Date: Aug 2024
Course: Team Leader/Supervisor Level 3

Great people delivering excellent training! I have already learnt a lot and see myself improving in my role. Very interesting material, applicable to clinical practice. Keep up the good work!
Theodora Skopidou
Date: Aug 2024
Course: Consultant Leadership & Management Programme (CLM)

An extremely informative course provider that understands the complexities and challenges of managing work and studying. Skills coaches who support navigating the pathway to achieve your learning goals, despite unexpected challenges along the way.
Sabah Ramji
Date: Aug 2024
Course: Career Development Professional

Although it has been challenging studying a Level 6 course all virtually, I haven't felt disconnected or isolated at all. Throughout the course I have felt supported by my Skills Coach and can easily get in touch to check my progress and ask questions whenever I needed to, to support my learning and development. The workshops were a brilliant way of networking and sharing best practice with other professionals across different areas and roles of the career development sector. I have really enjoyed being able to improve my professional practice through the course and have already recommended AC Training to colleagues from other schools in our Trust to sign up too. It's been an invaluable experience and I'm so grateful for all those involved in making the course happen.
Nedime Swales
Date: Aug 2024
Course: Career Development Professional

This course has provided me with an incredible set of knowledge, skills and behaviours that have supported me through my role as a Career Information and Guidance Professional. I am very grateful for the tutors I have worked with and the education I have received.
Olivia Dymond
Date: Aug 2024
Course: Future Leaders Programme

I have felt well supported and am thoroughly enjoying the course and applying my new knowledge.
Rene Relph
Date: Aug 2024
Course: LEAP Level 5

My instructor Philip couldn't have been more supportive. He encouraged me and spurred me on to keep going. I really can't rate him high enough.
Heidi MacGill
Date: July 2024
Course: L3 Team Leader / Supervisor

Enjoyed doing this apprenticeship even with the work balance which was hard. I'm very grateful to have had Hillary as my coach.
Katie Shaw
Date: June 2024
Course: Career Development Professional

This course has helped me to learn what it takes to be a good careers development professional. Which was completely different from what I thought the role of a careers professional was at the start of the course. The understanding and support from my tutor that I received throughout the course allowed me to complete the course successfully with the least amount of stress possible.
John Plant
Date: June 2024
Course: Career Development Professional

Fantastic coaches, who support every step of the way.
Joe Clarke
Date: May 2024
Course: Operations / Departmental Manager

Excellent course for new consultants - gives you the tools and framework for thinking about how you can develop the department and manage larger/multiple teams. The online modules and workshops embeds theory which you put into practice throughout the course. It was also a great opportunity to network with the other consultant learners on the course. Would highly recommend this course for all consultants.
Archana Vasireddy
Date: May 2024
Course: Team Leader / Supervisor

The Tutors & Skills coaches are very knowledgeable & experts in what they deliver they make the learning easier. With their support it was a really good & enjoyable course to do. Thankyou
Paula Howes
Date: May 2024
Course: LEAP Level 3

The L3 LEAP course made me more confident in managing my team, with the perfect combination of theory and the application of learning helped me boost my confidence in leading my team. The team was very supportive and flexible despite their busy schedule. Highly recommend learning with Always Consult Limited [now trading as AC Training].
Vandolf Valdez
Date: May 2024
Course: Consultant Leadership & Management Programme Level 5

Very interesting and eye opening course. Broadened my horizons about my possible roles in the organisation. I had a wonderful skills coach - learned a lot from him; excellent support and communication throughout the course. was able to design the learning journey around my full time consultant job and 3 small children at home! which is saying something about how flexible this course really is.
Maria Stasiowska
Date: April 2024
Course: Team Leader / Supervisor Level 3

I feel like the course really helped me to develop my leadership skills, gain confidence and understand core management principles. The 1:1 coaching was excellent.
Georgia-may Broad
Date: April 2024
Course: Operations / Departmental Manager Level 5

Thanks to both my coaches for their support and feedback throughout my Level 5 Ops/Departmental Manager apprenticeship. The programme was hard work but I have learnt loads and overall it has been a very positive experience.
Maxine Brewster
Date: April 2024
Course: Team Leader / Supervisor Level 3

My course coach, Philip Broomhead's patience, professionalism and kindness. He is organised and has provided consistent learning and coaching support through continuous feedback and professional coaching.
Dipuo M Mataboge
Date: April 2024
Course: Career Development Professional Level 6

Excellent course, having this knowledge and skill set will allow me to support students into their chosen careers.
Kristian Pace
Date: April 2024
Course: Career Development Professional Level 6

I wouldn't have been able to get through this without the support and encouragement of my skills coach the wider team. I cant thank you enough!
Hayley Foley
Date: March 2024
Course: LEAP Level 3

My coach has been great at providing more than enough support.
Mia Slater
Date: March 2024
Course: LEAP Level 3

I really enjoyed the course and its content. My trainer Karen was fantastic! She was so supportive and helpful throughout my time with her. The course has given me lots of information that I hope will help me become a better leader.
Ellie Perera
Date: March 2024
Course: LEAP Level 3

The LEAP course is really beneficial and allows growth as a leader and skills which can be passed over to the team. The support and the workshops are a great opportunity to share knowledge across different teams and functions. Highly recommend.
Rebecca Crossfield
Date: March 2024
Course: LEAP Level 3

I'm so pleased that I signed up to the LEAP course with Always Consult [now trading as AC Training] as I know that it has provided me with key skills that I am able to use throughout my career.
Isabelle Alexander
Date: March 2024
Course: LEAP Level 3

great course and would highly recommend to anyone who is currently in or considering a leadership role.
Laura Leicester
Date: March 2024
Course: LEAP Level 3

My tutor made the material easy to understand, enjoyable and manageable. Thank you.
Eulitha Chimbetete
Date: February 2024
Course: Operations / Departmental Manager Level 5

Learnt an immense amount throughout the course that I hope will serve well when undertaken more advanced managerial roles.
Tom Challoner
Date: February 2024
Course: Career Development Professional Level 6

Very supportive of learners with additional needs
Helen Ireland
Date: February 2024
Course: Team Leader / Supervisor Level 3

You have helped me to understand how I am a leader, as well as how to be a better leader. As a result of your coaching, I have become a better leader and this has also benefited those around me. I feel more confident in managing various situations with team members due to the training I have had. I also am more aware of what I do and how important it is for us in healthcare to be leaders and to understand how we are leaders to our teams. Various colleagues look to us for leadership when situations happen on the ward, and I feel better able to understand and deal with this now. You also have some very good coaches such as Amy who do amazing work with apprentices such as me and are a credit to your team.
Monica Krivcevska
Date: January 2024
Course: Team Leader / Supervisor Level 3

The course was one I will definitely recommend, it gives you so much information, ideas and guidance to give you the foundations to be an excellent supervisor / team leader. There is lots from the course that will help me in the future.
Paula Howes
Date: August 2023
Course: Career Development Professional Level 6

Highly recommend Always Consult [NB. our previous trading name] as a training provider with the help of highly skilled careers coach I have successfully obtained my Level 6 Careers information and guidance qualification via the apprenticeship route! You are never too old to learn something new with the right support!!
Julie McMillan
Date: July 2023
Course: Career Development Professional Level 6

I have learned a lot of skills as a result of this qualification which will enable me to flourish as a career development professional.
Briony Featon
Date: July 2023
Course: Operations / Departmental Manager Level 5

I have been on many different leadership courses, modules, events, learning opportunities. I have enjoyed this the most, even with the level of work involved and the time commitment. I never felt I would not be able to complete it and having a skills coach really makes a difference to the whole course and gives it that human element which is so important.
Gary Weaver
Date: June 2023
Course: Consultant Leadership & Management Programme Level 5

Fantastic course with very friendly and professional staff. Hugely recommend it as it has helped to improve the operational aspects of my job.
Jose Rodriguez
Date: May 2023
Course: Team Leader / Supervisor Level 3

Really happy overall with the feedback and one to one sessions with my new skills coach. Guided me through the whole process as well as ensuring I was ready for the end point assessment. I will miss them very much!
Effie Iossifidis
Date: May 2023
Course: Consultant Leadership & Management Programme Level 5

This course increased my confidence and impact in the workplace to lead change and development, to recruit and supervise, and to collaborate and manage conflict. Recommended to consultants in their first few years when course content can be directly applied to day-to-day practice.
Alexander Chesover
Date: May 2023
Course: Career Development Professional Level 6

The course has fully met my learning and development needs as an Employment Officer for Local Government.
Gary Marsden
Date: May 2023
Course: Career Development Professional Level 6

The support given during this course was excellent. I was given support and advice when needed and the workshops were fantastic. I was given time to process information but also go back over it if needed. I would recommend this course and Always Consult [NB. our previous trading name] to others.
Natalie Edwards-Clark
Date: May 2023
Course: Career Development Professional Level 6

My assessor, Rosheen, has been very supportive! I have thoroughly enjoyed the course (which is invaluable to my role as a careers adviser) and feel much more confident in my role as a result. My online maths tutor, Paula, was absolutely incredible! I was one of those 'I can't do maths' people... and I passed!!
Briony Featon
Date: January 2023
Course: Operations / Departmental Manager Level 5

It has been an amazing journey and cannot thank my coach enough. She was there to lift me up when I was unable to carry on. Her support was immense. She made me feel like part of her family. The content of the course is great for anyone in a management position. It gave me a greater understanding of things happening around me. I am glad I completed the course with distinction.
Dorothy Adjorlolo
Date: August 2022
Course: Foundation Doctor Level 3

This course was a great introduction to leadership and management and highlighted the importance of developing both these skills in a healthcare setting. It has helped with my communication and leadership at work in addition to boosting my CV.
Sukhmani Sra
Date: June 2022
Course: Leadership in Practice (LiP) Level 5

I would wholly recommend this leadership course which has improved my understanding of how organisations operate, but more importantly, it has given me the confidence to aspire to more senior leadership positions in future.
Adam Mowatt
Date: June 2022
Course: Operations / Departmental Manager Level 5

This course will help prepare NHS professionals with little experience of leadership and management and help advance their career progression. It also is capable of developing and preparing future NHS clinicians to fulfil the role expected of them and create a culture of inclusiveness at senior management roles within NHS.
Siddhant Kapoor
Date: May 2022
Course: Team Leader / Supervisor Level 3

I learnt a lot during this course. My skills coach was really helpful and knowledgeable. I would definitely recommend this course to anyone starting out in a team leader/supervisor role.
Hannah Jackson
Date: May 2022
Course: Leadership in Practice (LiP) Level 5

This course has really made me think about how I interact and get the most out of the people I lead and mentor.
Helen Ingoe
Date: May 2022
Course: FLM (Foundation Doctor) Level 3

This was an excellent experience, improved my work as a junior doctor and has provided me with a comprehensive range of skills I will use and develop throughout my career.
Michael Phillips

Vacancy – Specialist Teaching Assistant Skills Coach

  • Location – remote
  • Salary – From £30k depending on experience
  • Hours – Full time or part time Monday to Friday

Due to continued expansion, AC Training is looking to recruit an experienced individual to support the delivery of the Specialist Teaching Assistant Level 5 apprenticeship.

The applicant must have an assessor qualification (or be willing to work towards it with AC Training) and relevant experience as a higher-level teaching assistant or SENCo.

What is important is that you bring an innovative mindset, a passion to support and develop young people, and a strong background in the sector. Along with that you will bring a strong desire to be part of our mission to deliver vital training to this profession.

Even more than that, because we have such a great team of people here, it’s vital that you share our company values.

Our learners are all over England, and you will sometimes need to travel, but mainly your work will be home-based with a fair amount of flexibility.

Why AC Training?

  • You will be joining a well-established training provider
  • Centre status for ILM, OCR, NCFE and BIIAB
  • You will be joining a brilliant, highly motivated team who are supportive and ambitious
  • Staff events including summer conference
  • 26 days annual leave, plus additional monthly leave, plus bank holidays and holiday purchasing scheme
  • Birthday and Christmas Eve off
  • Laptop and phone provided
  • Company pension scheme
  • Flexible / remote working
  • Excellent work life balance promoted by Senior Leadership
  • Investment in your personal development and CPD
  • And more!

The role is on a full or part-time (three days per week minimum) basis and covers caseloads across England and you will mainly work remotely.

If you like what you’re hearing, or even if you’re not sure, go ahead, send your CV and a quick note explaining what you can bring to this role and what you will need from us in return.

Closing date for applications – Monday, 1 September 2025.

Email: support@ac.training

View the full Job Description here: Job Description

Vacancy: Sports Coaching Apprenticeship Skills Coach

  • Location – remote
  • Salary – from £32k depending on experience
  • Hours – Full-time Monday to Friday

AC Training has a wealth of experience in providing innovative Sports and Coaching training to Coaches and Players working in Professional Clubs, Professional Sporting Organisations, NGBs, Schools and the Third Sector.

Due to continued growth and expansion, we’re now looking for a talented and experienced Apprenticeships Skills Coach to join our team.

You’ll be supporting the delivery of our ‘Community Activator Coach’ and ‘Sporting Excellence Professional’ apprenticeships. Although our learners work as professional players and coaches, don’t worry, you won’t need a background as a player, however it would be an advantage.

We work to support the development of playing and coaching skills amongst players and coaches, to support the enhanced performance and service of the organisation.  Our Sports and Coaching programmes are driven by extensive research linking high quality learning and development to positive impacts. Our mission is to support the development of high-quality players and coaches within their organisation enhancing the team’s performance as well the quality, development and enjoyment of participants attending training sessions.

What is important is that you bring an innovative mindset, a passion to support and develop people, and a strong background in sports and coaching.  Along with that you will bring a strong desire to be part of our mission to deliver vital training to individuals with disabilities.

Even more than that, because we have such a great team of people here, it’s vital that you share our company values.

Our learners are all over England, and you will sometimes need to travel, but mainly your work will be home-based with a fair amount of flexibility.

Why AC Training?

  • You will be joining a well-established training provider
  • Centre status for ILM, OCR, NCFE and BIIAB
  • You will be joining a brilliant, highly motivated team who are supportive and ambitious
  • Staff events including summer conference and Christmas get-together
  • 38 days annual leave, plus bank holidays, plus holiday purchasing scheme, plus birthday leave
  • Laptop provided
  • Company pension scheme
  • Flexible / remote working
  • Excellent work life balance promoted by Senior Leadership
  • Investment in your personal development and CPD
  • Bike 2 Work and EV scheme
  • And more!

If you like what you’re hearing, or even if you’re not sure, go ahead, send your CV and a quick note explaining what you can bring to this role and what you will need from us in return.

Email: support@ac.training

Job Description

Maxine Day

Maxine Day: Leadership & Management Skills Coach

I am a member of the Business team at AC Training. I am conscientious, motivated and I have a good eye for detail. My work is important to me and I complete all tasks to the best of my ability. I work well both individually and as part of the fantastic team of people at AC Training. I have a wealth of experience and skills which have allowed me to be enthusiastic about my work but also my passion for travel , where I get to learn more about lifestyles, cultures, cuisines and beaches!

I am continually looking to develop myself and I have made the most of any CPD opportunities that have arisen. I have high standards for myself which has proved a very good track record of motivating and developing those around me. I have a strong background in leadership and coaching and I have excellent people management skills. The events of recent years have ensured that I am flexible in my working in what has been a rapidly changing work environment and I have successfully adjusted working practices as and when required.

I believe that my knowledge, experience and skills provide me with the perfect platform to showcase my strengths, and I believe in honesty , transparency and commitment as the true goal of understanding challenges and working together at AC Training.

Career Development Update

AC Training as part of its commitment to learners’ personal development is pleased to announce that the enhanced career development support package is receiving a good uptake and referrals from the skills coach team.

Referrals to the two-hour career guidance support stands at around 5% of apprenticeship learners since January 2024.

The referrals have come from a range of programmes and include guidance on next steps e.g. Level 5 to Level 7 in Leadership and Management to employability support.

A Level 5 apprentice has recently received support with interview techniques and has subsequently been promoted to a specialist role within the NHS. The apprentice needed some focus on content and self promotion for the interview panel.

Career development support is available to all apprenticeship and commercial learners.

Referrals can be made by the learner or skills coach by contacting ian.bedelle@ac.training

Community Activator Coach – Level 2

Who is this for?

An individual who is planning, leading and coaching physical activities for people of all ages in the community.
Typical job titles include (but are not limited to):

  • Community Activator
  • An Activator
  • Sports Coach
  • Activity Leader
  • Community Worker
  • Outreach Officer

Why this programme?

You will play an important role in improving the health and wellbeing of the nation and provide a positive environment which supports (especially young) people to grow and develop through sport and physical activity. You will be able to promote, deliver and coach fun, inclusive and engaging activities that help whole communities to change their behaviour, as well as adopt and keep to a physically active lifestyle.

You will understand communities and customers. You will be equipped with the specialist knowledge needed to effectively work with your customer group (such as disabled adults) but also be knowledgeable about other inactive customer groups whom you may be expected to work with on occasions.

You will be a positive role model who builds a good rapport with your customers – especially those who are young, inactive, or from low-income and marginalised communities. Making a positive difference.

On successful completion of this Apprenticeship you will be eligible to become an Affiliate Member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).

Typically, achievers will progress onto the Community Sport and Health Officer Level 3 and progress within their place of employment.

Why us?

AC Training has been in existence since 2009.  We have worked extensively with over 20 NHS Trusts and other healthcare organisations around the UK to support the development of their workforces.

How is the programme delivered?

This programme is delivered in 18 modules, over 36 months (about 3 years) each module takes approximately two months.

Each module will have a varied approach to learning including, self-study, group teaching sessions and one-to-one tutorials. A key benefit of this programme is the guest speakers who deliver on every module, where you will learn from the real-life experiences of practising professionals.

What is covered in the programme (modules)?

  • What is an Apprenticeship, a Community Activator Coach and your Personal Development Plan.
  • Planning and adapting sessions and activities that encourage lifelong activity habits.
  • Coaching or leading pre-planned sport or physical activity sessions.
  • Promoting a physical activity offer, (including but not exclusively) organised play and sport in the community.
  • Working collaboratively with sports clubs and other community assets – including volunteers, public services, youth workers, the police and community champions.
  • Supporting customers to co-produce rewarding volunteering opportunities.
  • Supporting families to participate together in sport and physical activity.
  • Working effectively with customer insight to overcome individual, community and societal barriers to participation in physical activity and sport.
  • Contributing to the employer’s design of activities and services and practicing the employer’s organisation’s values, policies and procedures.
  • Contributing to teams that deliver community events and festivals.
  • Supporting organisations to evaluate, develop and promote sessions and other opportunities.
  • Maintaining personal safety and wellbeing, as well as that of customers.
  • Managing disruptive behaviours from individuals within the group setting.
  • Encouraging customers to be regularly active – both formally and informally – within sports clubs or leisure facilities including open space.
  • Effectively using social media and technology to deliver targeted messages to identified customer groups.
  • Effectively monitor and evaluate activities, sessions and projects using technology platforms to maintain accurate records and produce timely reports.
  • End-Point Assessment Preparation.
  • Revision Sessions.
  • Mock End-Point Assessment.

What is the commitment?

You will commit to the 3-year duration of the programme, including completion and attendance of all sessions and activities included within your individualised learning plan. In addition to the Training Plan, where required you may need to complete or attend the additional learning support we agree is required. Finally, preparation and completion of the End-Point Assessment.

What does it cost?

The programme is funded through the government apprenticeship system and all large employers pay into this already.  The price for the programme can be taken from your apprenticeship levy; there are no other charges. If your organisation does not pay into the apprenticeship levy, e.g. a tennis club, you can still put your team on the programme but your organisation would need to contribute £300 to the cost of the training. 

More Information

National Apprenticeship Week 2024

National apprenticeship week is always an exciting time for apprentices, their coaches and apprentice organisations everywhere. It is an opportunity to show off, to share the amazing success of our wonderful learners, to highlight the amazing support they receive from our fantastic team of coaches and of course to try and attract new learners to the great programmes that we, and other apprenticeship training providers.

For AC Training NAW 24 is particularly exciting. It coincides with a big change for us. AC Training has been around for 14 years, but today marks our transition from our previous name – Always Consult, to AC Training. 14 years is a long time, and we felt it was time for a refresh. Over those 14 years we’ve developed a great reputation for training particularly in the leadership management coaching and careers sectors. However, whist a name changes, we will still offer the same great service, creative approach and innovative training that has been the hallmark of our success.

Our apprenticeships focus in two areas, leadership and management for clinicians and other healthcare professionals working in the NHS and private healthcare and careers friendships for careers advisors working in schools, universities and beyond. Over 1000 apprentices have signed up to work with us and we love delivering programmes as creatively and innovatively as possible, ensuring they are relevant to the learner taking part and the organisation they work within.

So, keep an eye out on our social media pages for all of the news and events from NAW24. We have got a new batch of learners starting their journey with us on Wednesday 7th Feb, we are out and about in London at Whittington NHS Trust and St Thomas’ Hospital on 7th & 9th Feb and we will be sharing the stories of success of many of our learners over the course of the week.

If you want to find out more about our apprenticeships, as well as our non-apprenticeship training courses, Have a look at our shiny new website – ac.training.

Helen Birchall

Helen Birchall: Business Manager

I bring over 30 years of experience in administration, sales, and marketing to my role at AC Training. I oversee business operations across the company, ensuring efficiency in both the commercial and apprenticeship divisions, and am also a member of the commercial assessing team.

In addition to managing the administrative and HR functions, I am a valued member of the Senior Leadership Team, collaborating with my colleagues to achieve AC Training’s goals and objectives, all while supporting our learners to unlock their full potential.

My other vital role within the company is that of Designated Safeguarding Lead.

Operations Manager – Level 5

Who is this for:

This programme is intended for those who are a bit more mature.  They have will have been in the workplace for a few years and whilst they may not have had a formal leadership appointment, they will have led and managed teams over the course of their work life.  They may have just taken up a more senior position, or taken on greater responsibility.  They may have some  formal training in Leadership and Management (L&M), but this will be quite limited. All of our L&M programmes are clinically focused and intended for clinicians and managers working in a clinical setting.  This programme is particularly suited to newly qualified medical & AHP consultants or other clinicians working in management roles at Band 8a or b. 

Why this programme:

The programme aims to develop the soft skills that are not necessarily taught and developed through clinical training pathways.  The programme is practically focused and designed for those in a leadership and leadership and management who lack formal training. Learners will focus on developing L&M skills in the workplace and developing the foundations of L&M to support their future progression.  Critically it focuses on the multi-disciplinary teams and and recognises that learners taking part will often lead these, based on their technical training and need support with the soft skills required to do this well.  The programme addresses the well-researched correlation between clinical leadership and patient outcome. 

Using the apprenticeship system allows you to draw down the funding from your apprenticeship levy (see link here for details) and offers protracted training over 18 Months, that seeks to not only cement knowledge and then engrain skills and behaviours. 

Why us:

AC Training has been in existence since 2009.  In the past 8 years we have worked extensively with over 20 NHS Trusts and other healthcare organisations around the UK to support the development of clinical leadership and management.  We have delivered this particular programmes for the past 6 years to a variety of audiences. 

How is the programme delivered:

ODM is delivered in three principal ways:

  1. Workshop Teaching: Over the course of the 18 Months , there will be 11 workshops focused on leadership in clinical practice. These are clinically orientated and will be interactive. Learners’ attendance at these will support your progress through the course. 2 of the workshops will be day long, face to face sessions, with the remainder taking place online over half a day.
  2. Individual Training: Each learner will be allocated an individual leadership coach. They are responsible for guiding them through the programme, delivering 1-2-1 training, observing them in the workplace and giving objective feedback. They have significant experience in the delivery of leadership and management and can help relate the theory to the clinical reality.
  3. Resources and Activities: Learners will have access to a series of online resources and related activities. The resources are there to offer them an opportunity to read into the theory. The associated activities have been written, in order to place the theory into a clinical context. The activities can be completed individually or with their coach as a focus for a learning discussion.

What is covered in the programme:

The following topics form the core of the content:

  • Leading & Managing People
  • Team building
  • Self Awareness & Management
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Decision making

What is the commitment:

The principal commitment from you, employer, is time. Time for your learners to undertake the workshops and coaching sessions and also time for them to get into the material and do the work required to successfully complete the course.  We also ask line managers to take an active interest in their learner’s progression and attend quarterly review meetings with the learner and their skills coach to enable them to feed into the apprentices progress. 

The workshop teaching is deliberately kept to a manageable level but learners do need to attend these. In addition to the workshop training, learners and their leadership coach will meet either individually or in a small group (no more than 3 or 4) once a month. These meetings will typically take place remotely via Zoom/Teams and last approximately 2 hours. Finally, they need the learner to do a bit of reading into the resources and complete the activities linked to this. This can be done whenever they have the time and they should factor in about 2 hours per week for this.

All of this work contributes to their ‘Off the Job’ Training quota. If you click here then you can find out all about this: ‘Off the Job Training quota’.  If you are interested in signing up one or more of your team onto this programme, we will ask you to committing to supporting them with the necessary time to complete the programme.  

What does it cost:

The programme is funded through the government apprenticeship system and all large employers pay into this already.  The price for the programme is £9,000 and all of this is taken from your apprenticeship levy there are no other charges. If your organisation does not pay into the apprenticeship levy, e.g. a GP surgery, you can still put your team on the programme programme but your organisation would need to contribute £450 to the cost of the training. 

There are a couple of things to be aware of: 

Eligibility:  The programme utilises government funding through the apprenticeship system and comes with some eligibility criteria.  

The following are eligible: 

British or EU Citizens
Anyone who has a valid work permit for the UK and has been resident in the UK for 3 years or more
Must have a contract covering the duration of the programme.  

Functional Skills

As of 11th February 2025, Functional Skills qualifications (or equivalent English and Maths at Level 2) are no longer a mandatory requirement for completing an apprenticeship, for those that are over 18 years old at the start point of the training.
Some employers continue to see value in supporting their staff to develop strong English and Maths skills if they do not already have these. Should you wish to offer functional skills then we are happy to deliver Functional Skills training and assessments alongside the apprenticeship where appropriate, and we’ll work with you to identify which learners might benefit from this additional support. Equally, should a particular learner wish to develop their English and/or Maths, we are happy to support this as required.    

Professional Development Training

We are known for providing high quality training to meet both individual and organizational need. 

The sessions can be face-to-face or virtual and are facilitated by experts in the subject area. 

The focus of the training is to support the development of both knowledge and skills to ensure practical application within the workplace. 

The workshop delivery is engaging, interactive and allows for both challenge and reflection. 

We know that your time is valuable and will ensure that the learning provided enhances your abilities and performance within the workplace.

The relentless pursuit of innovation at AC Training.

Commercial Bespoke Workshop Titles

(Click on titles for more information)
Aim The aim of this course is to equip participants with the skills, tools and techniques to assert themselves and say “No” confidently and effectively with others to influence successful relationships and outcomes.

Objectives As a result of this workshop participants will be able to:
  • Maintain and improve relationships when saying “No” in the right way
  • Understand assertive behaviours
  • Follow the top tips for saying “No” effectively
  • Improve their confidence and resilience
  • Identify actions to improve your confidence when saying “No”
Delivery model: x1 3-hour session delivered remotely.

Aim

This course helps participants to develop the skills and behaviours that will enable them to deal confidently and effectively with conflict and other forms of challenging behaviour they may face within their role

Objectives

As a result of this training participants will be able to:

  • Develop an understanding of what challenging/difficult behaviour is at work
  • Gain a greater understanding of differing conflict styles and how to adapt to each style to influence a better outcome
  • Understand the importance of feedback and the role it plays when managing difficult behaviour
  • To manage conflict to create a more harmonious working environment
  • Understand their own emotions and how to minimise the stress levels when faced with difficult situations

Delivery model: x1 full day delivered in a classroom environment or x2 2-hour sessions delivered remotely

Aim

The aim of this course is to enable participants to develop the positive influencing styles and behaviours that will enable them to strengthen their communication and relationships with key stakeholders and influence better outcomes. It will also support participants with recognising when and how to successfully negotiate with colleagues, clients and others.

Objectives

As a result of this training participants will be able to:

  • Identify opportunities to use their influence to achieve better outcomes in their role
  • Establish their natural influencing style and how to adapt their approach to increase personal influence
  • Gain the interpersonal techniques necessary to get to the heart of the issue
  • Identify their natural negotiation style and how to adapt this to greater effect
  • Be able to apply collaborative negotiation techniques to strengthen relationships and achieve better outcomes

Delivery model: x1 3 hour session delivered remotely

Aim

The aim of this training is to assist individuals who have recently been promoted from individual contributor or team member roles to managerial positions. The transition from being a peer or colleague to a manager involves a significant shift in responsibilities, skills, and mindset.​

Objectives

As a result of this training participants will be able to:

  • Recognise the differences between their previous role as a team member and their new role as a manager, including changes in responsibilities, authority, and expectations.​
  • Provide constructive feedback and conduct performance management to motivate and develop team members.​
  • Learn effective delegation techniques, enabling managers to assign tasks and responsibilities appropriately while empowering team members to excel.​
  • Gain assertive communication techniques to effectively deal with tricky situations​
  • Learn and apply the fundamental concepts behind what drives human behaviour and motivation.​

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

The aim of this course is to provide participants with the necessary knowledge, skills, and tools to effectively lead and cultivate a high-performing team

Objectives

As a result of this training participants will:

  • Become equipped with the leadership qualities, styles, and techniques required to lead a high-performing team successfully.
  • Gain strategies to build to build a collaborative and cohesive team environment that enhances communication and teamwork.
  • Appreciate how a group of individuals evolves into a high-performing team and how to progress their own team
  • Gain an understanding of how to set clear and achievable goals, manage team performance effectively, and continually strive for excellence.

Delivery model: x1 full day delivered in a classroom environment or x2 2 hour sessions delivered remotely

Aim

The aim of this course is to equip participants with the fundamental skills and tools that will enable them to plan, prepare and deliver effective presentations in a range of situations/contexts.

Objectives

As a result of this training participants will:

  • To improve understanding of how to plan, prepare and deliver an effective presentation​
  • To improve performance, reducing fear and stress by the application of tips and techniques for presentation skills.
  • Identify the essential skills required to deliver an effective presentation
  • Know your own learning style and the impact this can have on others​
  • Link the training techniques to learning styles and demonstrate ways to engage each new learner ​
  • Coach and give effective feedback in order to develop the learner​

Delivery model: x1 full day delivered in a classroom environment

Aim

This training is designed to help individuals and teams effectively navigate and adapt to changes within an organization while maintaining high levels of motivation, engagement, and performance.

Objectives

As a result of this training participants will:

  • Gain a greater understanding of the skills required to quickly adapt to new situations, processes, and ways of working.
  • Minimize resistance to change by addressing common concerns and fears associated with it, creating a smoother transition.
  • Be able to support and implement successful change initiatives
  • Have the tools for managing change, including techniques for planning, monitoring and problem-solving.

Delivery model: x1 3 hour session delivered remotely

Aim

This session aims to help leaders develop a deep understanding of their own strengths, weaknesses, values, and behaviours. This awareness then translates into improved decision-making, better interpersonal relationships, and more impactful leadership.

Objectives

As a result of this training participants will be able to:

  1. Gain a greater understanding of the importance of self-awareness and how to build this
  2. Appreciate the impact they have on others
  3. Understand emotional intelligence and the impact of this on self and others
  4. Expand their understanding of themselves and others by using the Everything Disc* assessment, making workplace interactions more enjoyable and effective.

*Everything DISC is a personal development learning experience that measures preferences and tendencies based on the DISC model. This simple yet powerful model describes four basic styles: D, I, S and C and serves as the foundation for the Everything Disc Application Suite. Participants receive personalised insights that deepen their understanding of self and others.

Delivery model: x1 3 hour session delivered remotely. Everything DISC report to be completed by participant prior to the workshop.

Optional extra: 1:1 hour coaching session with facilitator to guide through individual report and developmental areas.

Aim

The aim of this training session is to equip participants with the knowledge and skills to delegate tasks effectively, manage their time efficiently, and ultimately enhance their productivity and success in their professional roles.

Objectives

As a result of this training participants will be able to:

  • Identify tasks that can and can‘t be delegated
  • Analyse the task and the individual to choose the right approach to delegation
  • Set a clear objective for a task to be delegated
  • Implement an appropriate monitoring system
  • Establish priorities when managing your time
  • Gain new skills around time management

Delivery model: x1 3 hour session delivered remotely

Aim

The aim of this course is to enable participants to develop a clear understanding of the concept of a coaching culture, what it involves, possible barriers and models and techniques to implement a working strategy.

Objectives

As a result of this training participants will be able to:

  • Understand what a coaching culture is, involves and its benefits for both performance, professional development and well-being
  • Identify a coaching strategy and consider the ethical, legislative and organisational factors to ensure an effective implementation of a coaching culture
  • Identify a coaching framework and models to develop and support coaches to achieve the desired outcomes
  • Demonstrate how to apply the Grow Model as a flexible framework for coaching
  • Evaluate the organisations current coaching capacity and scope and complete a development plan to support the implementation of a coaching culture

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

The aim of the course is to help managers develop a coaching approach to help maximise staff potential and improve performance.

Objectives

As a result of this training participants will be able to:

  • Understand what coaching is and how it can be applied for different needs and situations
  • Consider the personal attributes and skills required for effective coaching and the ethical considerations when working with individuals
  • Demonstrate how to apply the Grow Model as a flexible framework for coaching
  • The skills to apply coaching to address performance issues and unlock potential
  • Understand how to set realistic goals and complete a focused coaching plan

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

The aim of the course is to help managers support through coaching, individuals and teams to work more effectively, challenge behaviours and improve performance.

Objectives

As a result of this training participants will be able to:

  • Understand what coaching is and the personal attributes and skills required for effective coaching
  • Consider what is excellence for individuals and teams and how they can be developed
  • Demonstrate how to apply the Grow & OSKAR Models as a flexible framework for coaching
  • Develop a ‘tool-kit’ of techniques and be able to deliver motivational and developmental feedback
  • Know how to set well formed coaching outcomes and complete a focused coaching plan

Delivery model: One 4-hour session delivered remotely or full day face-to-face

Aim

To cover the process, skills and structure of a career development interview applying Egan’s Three Stage Model. This will include learner’s current experience and perspectives of its purpose and outcomes and help develop their understanding of its significance when working with varied client needs.

Objectives

  • To discuss current learners practice and support needs when engaging with and interviewing and supporting client need.
  • To discuss and summarise Egan’s Three Stage Model. (This will be broken down into Contracting, Exploring and Action Planning)
  • To discuss and demonstrate key skills to support the client engagement (These include use of questioning, active listening, clarification, probing, paraphrasing, reflection and challenging)
  • To show a recording of a guidance interview to demonstrate best practice, areas for practice development and to support reflective learning.

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

The aim of the course is to help career practitioners understand the main theory relating to career development, motivation and change and how they impact on client decision making and focus.

Objectives

  • To discuss and summarise career guidance theory. (This includes Trait & Factor, Developmental, Opportunity Structure, Community Interaction, Social Learning, Happenstance and Chaos)
  • To discuss and summarise motivation theory. (This includes Maslow, Mayo, Herzberg and Taylor)
  • To discuss and summarise change management models and principles. (This includes Lewin, Fisher and Prochaska and Di Clemente)
  • To discuss and consider the impact and relevance of the above theory to a range of different client groups and need.
  • To support reflective thinking for the learners on how theory has influenced their career paths and similarities with client experience.

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

To cover the process, skills and structure of a career development group work session.  This will include learner’s current experience and perspectives of its purpose and outcomes and help develop their understanding of its significance when working with varied client needs.

Objectives

  • To discuss current learners practice and support needs when undertaking group work sessions with clients.
  • To discuss and summarise key theory relating to group work. (Tuckman, Kolb, Belbin, Honey and Mumford and VARK-Fleming)
  • To outline the stages and structure of a group session. (Preparation/session planning, implementation and evaluation)
  • To discuss and demonstrate key skills to support the client engagement (These include use of engaging with the ‘audience’, questioning, active listening, reflection, summary and behavioural management)

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

The aim of the course is to equip individuals with the knowledge, skills, and mindset necessary to effectively lead and inspire others.​

Objectives

As a result of this training participants will be able to:

  • gain a better understanding of themselves as leaders, including their strengths, weaknesses, values, and leadership style​
  • Improve their communication skills, including the ability to articulate a vision, actively listen, and provide constructive feedback​
  • develop participants’ ability to think strategically, align leadership actions with organizational goals, and make decisions that contribute to long-term success​
  • Create a personalized plan for leadership growth and improvement

Delivery model: One 4 hour session delivered remotely or full day face-to-face

Aim

To cover different methods and models of reflective practice, how they can be used for study purposes and within the workplace to develop knowledge, self- awareness and skills.

Objectives

  • To discuss and assess learner’s current knowledge and use of reflective practice.
  • To outline and summarise the approaches and models that can be used to support reflective practice.
  • To discuss how reflective practice is being used within the organisation e.g. appraisal and supervision.
  • To demonstrate how to use Brookfields, Dewey, Gibbs or Schon’s models of reflection and to develop a focused personal development plan.

Delivery model: One 4-hour session delivered remotely or full day face-to-face

Aim

The aim of the course is to equip individuals and teams with the knowledge, skills, and tools necessary to successfully plan, execute, and complete projects to the highest possible standards. ​

Objectives

As a result of this training participants will be able to:

  • Understand the project life cycle and the key project roles and responsibilities​
  • Gain tools and skills to determine key stakeholders and critical relationships​
  • Gain tools to initiate a project and determine project scope, objectives and success criteria​
  • Know how to plan, organise and manage resources to deliver required outcomes​
  • Be able to identify, mitigate and manage risk​
  • Have a range of project management tools and techniques to successfully implement a project​

Delivery model: One 4 hour session delivered remotely or full day face-to-face

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